Still little known, the freight forwarder is nevertheless a powerful lever for optimizing costs, deadlines and logistical flexibility. Discover how Stockoss is reinventing this business to boost your B2B supply chain.
Today, competitiveness requires a agile, resilient and optimized supply chain. What if the missing link in your strategy was called... The freight forwarder ? Still unknown, this role is however Key to increasing efficiency. Here's why.
What is a freight forwarder?
A freight forwarder is a professional who organizes and coordinates the transport of goods on behalf of a company. Unlike a simple carrier who carries out the physical movement of goods, the commission agent acts as a conductor who plans, optimizes and supervises the entire logistics process.
In France, it acts In his own name and engages its responsibility to deliver on time, to the right place, in good condition.
Concretely, it takes care of the selection of carriers adapted to your needs, the optimization of routes and modes of transport, the negotiation of prices with service providers, the monitoring of shipments in real time, the management of administrative and customs documents, as well as the resolution of possible problems during transport.
The legal responsibilities of the commissionaire
The status of freight forwarder is not to be taken lightly. In France, this activity is governed by strict regulations that require the obtaining of a certificate of professional competence, a condition of good repute for managers, a minimum financial capacity of 100,000 euros and registration in the register of freight forwarders.
More importantly, the commission agent is responsible for the entire supply chain. He is bound by an obligation of result concerning the arrival of the goods within the agreed time, the delivery without damage or losses, and the respect of the specific instructions of the customer.
This extended responsibility offers you an additional guarantee compared to a simple carrier, because the freight forwarder is responsible for the facts of all the parties he has chosen to carry out the transport.
Why outsource your logistics to a freight forwarder?
Reduced operational costs
Businesses that entrust their logistics to a commission agent note a reduction of 10 to 30% in their logistics costs. This economy comes from the sharing of resources and infrastructures, from access to rates negotiated in volume with carriers, from the optimization of routes and modes of transport, as well as from the reduction of fixed costs associated with the management of an internal fleet.
Increased flexibility in the face of variations in activity
Is your business experiencing seasonal peaks or is growing rapidly? A commission agent allows you to instantly adapt your logistical capacities without heavy investments or additional recruitments. This flexibility is particularly valuable for businesses experiencing high seasonality or rapid growth.
Expertise and advanced technologies
A commission agent like Stockoss allows you to benefit from an integrated order management system (OMS), real-time visibility on your stocks and shipments, sectoral expertise adapted to your field of activity and permanent regulatory monitoring.
Focus on your core business
By delegating logistical complexity, you free up precious time to focus on what adds value to your business: innovation, customer relationships, business development. SMEs that outsource their logistics can reinvest this time saved in their main activity, such as sales, R&D or marketing.
How Stockoss is transforming the freight forwarder role
Stockoss stands out as a new generation freight forwarder by offering an integrated approach that goes beyond the simple delivery of goods.
A unified technological platform: Our OMS solution allows you to manage your stocks and flows in real time, reducing operational processing time by 50%.
A strategic logistics network: Stockoss has developed a network of warehouses and carrier partners that guarantees optimal coverage in France and Europe, and express delivery times (2 hours locally, 24-48 hours in France).
Targeted sectoral expertise: Unlike general commission agents, Stockoss has specialized in specific sectors such as fashion, cosmetics, electronics or the automotive industry. This expertise allows us to understand your particular challenges and to adapt our solutions accordingly.
How do I choose the right freight forwarder?
To select the logistics partner that fits your needs, ask yourself these essential questions: What are your logistics priorities (deadlines, costs, flexibility or traceability)? What volumes and how often do you expect to ship? Do you have specific constraints related to your sector of activity? What geographic areas do you want to cover? What additional services are you looking for (storage, kitting, custom packaging)?
Also check the certifications and approvals of the commission agent, his financial solidity and his customer references, the quality of his information system, as well as his ability to adapt to your peaks of activity. According to CLOG (2025), establishing a relationship of trust with the provider is essential for the success of outsourcing.
Take action to optimize your logistics
Start by evaluating your current processes: how much time do you spend on logistics management? What are your sticking points? What opportunities are you missing due to the lack of efficient logistics?
Then, contact an expert to analyze your specific needs and build a tailor-made solution. Stockoss provides you with a single and dedicated contact person who will support you throughout your logistics transformation.
Do not wait any longer to transform your logistics into a competitive advantage. Your competitors may have already done it.
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Arkose was facing several logistical challenges as their number of theaters increased, especially in France and internationally (Spain, Belgium).
